(Hard) Refreshing your browser

When Apicbase doesn't look right, it might help to simply hard refresh the browser you are using to avoid User Interface glitches.

A hard refresh is a way of clearing the browser’s cache for a specific page, to force it to load the most recent version of a page. Sometimes, when changes are made to the website, they don’t register immediately due to caching. 

We advise you to always use Google Chrome to work in Apicbase. This browser is the best suited for working with our software platform.

How to do hard refresh on various browsers?

Quick hard refresh can be done by using the following short cut keys


  • Windows/Linux:
    Hold down Ctrl + press F5.
  • Mac:
    Hold down ⌘ Cmd + ⇧ Shift key and then press R. 

Mozilla Firefox and Related Browsers:

  • Windows/Linux:
    Hold the Ctrl key and press the F5 key.
    Or, hold down Ctrl + ⇧ Shift and then press R.
  • Mac:
    Hold down the ⇧ Shift and click the Reload button.
    Or, hold down ⌘ Cmd + ⇧ Shift and then press R.

Internet Explorer (only on Windows):

We advise to not use Apicbase with Internet Explorer. 

💡Read this article to discover which browsers you should use.