Solucious

Easily connect your Solucious account to Apicbase for automated product data synchronisation and fully integrated ordering across Belgium.

Table of Contents

1. General Information

2. Product Assortment

3. Ordering Details

4. Onboarding

5. Contact Information

1. General Information

• Scope: Solucious is one of Belgium’s leading B2B foodservice suppliers and a member of the Colruyt Group, a major player in the Belgian retail landscape. The company serves restaurants, hotels, healthcare institutions, and public organizations through a broad and reliable product range. With the Solucious–Apicbase integration, hospitality groups gain access to:

  • Automated product catalogue updates through the Assortment Manager

  • Real-time stock and delivery checks before sending orders

  • Integrated ordering directly from Apicbase to Solucious

2. Product Assortment

• How it works: Solucious provides its product data through a secure connection. Apicbase processes this data using the Assortment Manager, allowing you to work with clean, well-structured product information and manage your own outlet-specific assortments.
• Product Information:

 

3. Ordering Details

With the Solucious integration, customers can send orders directly from Apicbase to the Solucious ERP system. 

1. Some items can only be ordered in predefined quantities (e.g., in packs of 6). Apicbase enforces this automatically
2. Apicbase shows the Solucious price tier applied to a product, helping customers understand:
   1. Whether special prices or volume discounts apply
   2. How pricing differs across outlets
   3. Icons appear both in ingredient details and on the procurement screen.
3. Before sending an order Apicbase checks
   1. Whether delivery is possible on the selected date for this customer
   2. Whether conditions match Solucious’ delivery rules
   3. Any issues are shown immediately so adjustments can be made.
   4. Apicbase also checks live stock on the Solucious side:
      1. If an item is low in stock, the user is alerted
      2. If an item is unavailable, the user can remove or adjust quantities before placing the order
      3. These checks help ensure that orders sent from Apicbase are accurate and accepted the first time.

4. Onboarding

To activate the Solucious integration in Apicbase, follow the steps below.

1. You must have a Solucious account to use this integration
2. Your CSM will enable the integration in your library and turn on integrated ordering.
3. Email your account manager at Solucious informing them you want the integration with Apicbase and please make sure you have your CSM in CC.
4. You will need to obtain your Solucious Partner ID which will be your customer number used in Apicbase.
5. During the initial set up your CSM will be involved to ensure everything is set up correctly.
6. Once the PartnerID is saved, the Assortment Manager appears in the Procurement module where you can:
   1. Create assortment lists
   2. Link products to outlets
   3. Use this helpful guide for more details on using the Assortment Manager: https://support.apicbase.com/help/assortment-manager

5. Contact Information

• For PartnerID information and questions reach out to your Solucious Account Manager 
• For Apicbase configuration assistance: email support@apicbase.com or reach out to your Apicbase Customer Success Manager.