Brakes UK

Brakes is one of the biggest foodservice suppliers in the United Kingdom, serving hospitality businesses across England, Scotland, and Wales. In this article, you will find relevant information on the integration between Brakes and Apicbase.

Table of Content

  1. General Information

  2. Product Assortment

  3. Ordering Details

  4. Onboarding

  5. Contact Information

1. General Information

2. Product Assortment

  • Assortment type: Customer-specific assortment, as defined and managed by the customer’s Brakes Account Manager.
  • Syncing Frequency: The assortment data is synced daily between Brakes and Apicbase.
  • Assortment Management: If a product needs to be added or deleted from your assortment, please contact your Brakes Account Manager. Only the account manager can make changes to the assortment on Brakes’ side.
    • Note that asking your account manager to delete an item from the assortment doesn't delete it from Apicbase, it only makes the article unorderable. You can archive it manually in Apicbase if necessary.
  • Prices: Prices are customer-specific, as agreed upon with your Brakes Account Manager.
  • Product Information:
Data Field Available
Multiple-level packages (e.g. 3 x 500g) Yes
Units of Measurement Net volumes/weights
GTIN (Barcode) Yes (Parent level)
Brand Yes
Package Type (bottle, carton, etc.) No
Allergens Yes
Nutritional Information Yes
Lead Times No
Several orderable packages per ingredient No

3. Ordering Details

The integration supports assortment synchronisation and order response.

4. Onboarding

To activate and get onboarded with the Brakes UK integration:

  1. You must contact your Brakes Account Manager to request integration with Apicbase. Please also inform your Apicbase CSM that you wish to activate the integration.

  2. The Account Manager will initiate the internal setup process with Brakes.

  3. Once Brakes’ integration team completes the setup, they will reach out to Apicbase to finalise the connection.

5. Contact Information

For issues related to assortment data (pricing, packaging, etc.), please contact your Brakes Account Manager.

For technical or integration-related questions, reach out to your Apicbase Customer Success Manager.